Retail changes and trends after turbulence: How retail can recover from the impact of 2020

Explore the changes and turbulence experienced by the retail sector in 2020 with Susana Voces. Discover how to minimise the impact of 2020 and gain insights for the future, including ways to widen consumer-based targeting.

This session will explore:
- A brief introduction to the retail sector in 2020
- Recommendations to minimise the impact of turbulence under a VUCA environment where retailers are involved
- Ways to widen consumer-based targeting using new sales channels and decreasing losses
- Lessons that we have learned as key takeaways

Speakers:
Susana Voces, Former Global VP, Deliveroo Restaurants & CEO, Entradas.com